dhaka8's Privacy Policy

This privacy policy ("Policy") is established by the authority operating the dhaka8 platform ("dhaka8", "we", "us") and applies to all users ("you", "user") of the dhaka8.cam website. By using our platform, you are considered to have agreed to the terms of this privacy policy.

dhaka8 places the highest importance on protecting the information of players in Bangladesh. We believe that your personal privacy is a fundamental right, and we are committed to upholding that right. This policy transparently explains what types of information we collect, why we collect it, and how we keep it secure.

1.1 Information Provided Directly by You

When you register on dhaka8 or manage your account, we may collect the following information:

• Identity Information: Full name, date of birth, and information required for identity verification
• Contact Information: Email address and residential address
• Financial Information: Payment method details such as bKash, Nagad, Rocket, Upay, or bank account details (processed in a fully secure environment)
• Age Verification: Information required to confirm age — as our platform is for those aged 21 and above only

1.2 Automatically Collected Information

When you use our website, certain information is automatically collected for technical reasons:

• Device Information: IP address, browser type and version, operating system
• Usage Information: Pages visited, time spent on the site, click data
• Log Data: Server log files, error reports, and activity history
• Cookies and Tracking Technologies: Used to improve the site experience

1.3 Transaction-Related Information

To manage financial transactions on our platform, we record the following information:

• Deposit and withdrawal history and amounts
• Gaming activity history and betting patterns
• Bonus and promotion usage history
• Account balance and credit history

dhaka8 uses collected information for the following legitimate purposes:

2.1 Service Delivery and Operations

• Creating and managing accounts
• Processing financial transactions
• Providing gaming services without interruption
• Activating and managing bonuses and promotions
• Providing customer service and technical support

2.2 Security and Compliance

• Preventing fraud, money laundering, and illegal activity
• Verifying age and confirming identity
• Enforcing responsible gaming policies
• Fulfilling legal and regulatory obligations

2.3 Service Improvement

• Reviewing and improving the user experience
• Identifying and resolving technical issues
• Planning new features and services
• Conducting statistical analysis and generating reports

2.4 Communication

• Sending important account-related notifications
• Sending transaction confirmation messages
• Sharing promotional information with your consent
• Maintaining customer service communications

dhaka8 follows industry-standard technology and methods to protect your personal information. Our security framework is as follows:

3.1 Technical Protection

• SSL/TLS Encryption: All data transmission on our website is secured through SSL encryption
• Data Encryption: Collected sensitive information is stored in an encrypted state
• Firewall Protection: Advanced firewalls are active to prevent unauthorized access
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities

3.2 Organizational Protection

• Only authorized personnel can access user information
• Staff receive regular training on data privacy
• A complete log of data access is maintained
• A plan is in place to respond quickly in the event of a data breach

3.3 Data Retention Period

We retain your information only for as long as necessary to fulfill the original purpose of its collection, or as required to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period to comply with legal and financial regulations.

dhaka8 never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in limited and specific circumstances:

4.1 Service Provider Partners

To operate our platform, we work with certain trusted service providers — such as payment processors (bKash, Nagad, Rocket, Upay) and technology partners. These partners are contractually bound to comply with our data protection standards and may not use your information for their own purposes.

4.2 Legal Obligations

We may be required to share information with legal authorities in the following cases:

• To comply with a court order or legal process
• To assist in investigating fraud or criminal activity
• To comply with anti-money laundering regulations
• To protect the rights and property of ourselves or others

4.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In such circumstances, we will notify you in advance and the new authority will be bound to follow the same privacy standards.

dhaka8 uses various types of cookies to improve website functionality and the user experience. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to manage login sessions, ensure security, and deliver core services. Disabling these cookies will prevent the site from working properly.

5.2 Functionality Cookies

These cookies remember your preferences and settings — such as language preferences and display settings. They make your experience more personalized and convenient.

5.3 Analytics Cookies

We use analytics cookies to collect statistical information about site usage. This information is completely anonymous and helps improve site performance. These cookies can be disabled from your browser settings.

5.4 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note, however, that disabling essential cookies will cause some important features of the website to stop working.

As a user of dhaka8, you have the following rights regarding your own information:

6.1 Right to Access Information

You can request a copy of the information we hold about you at any time. We will provide that information within a set timeframe.

6.2 Right to Correct Information

If any information about you is incorrect or incomplete, you can request that it be corrected. We will apply that correction as quickly as possible.

6.3 Right to Delete Information

In certain circumstances, you can request that your information be deleted. However, in cases involving legal obligations or ongoing disputes, information may not be deleted immediately.

6.4 Right to Object to Processing

You can object to the processing of your information, particularly in the case of marketing communications. You can unsubscribe from marketing emails at any time.

6.5 Right to Data Portability

You can request your information in a structured, commonly used format that can be used on other platforms.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time from the date it is received.

The dhaka8 platform is exclusively for those aged 21 and above. We do not knowingly collect any information from minors (those under 21 years of age). If it is found that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

We actively use age verification methods, and if a parent or legal guardian believes their child has registered on our platform, they can contact us immediately at [email protected].

dhaka8 primarily provides services to users in Bangladesh. If any international transfer is required for data processing or storage, we will ensure that adequate data protection measures are in place in the destination country and that the standards of this privacy policy are maintained.

If a data security breach occurs, we will take the following steps:

• Identify the breach and immediately begin an investigation
• Notify affected users as quickly as possible
• Take the necessary technical steps to limit the damage
• Provide the relevant authorities with the required information
• Take measures to prevent the same type of breach in the future

dhaka8 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A clear notice will be displayed on the website
• Registered users will be informed via email
• The "Last Updated" date at the top of the policy will be changed

If you continue using the platform after an update, you will be considered to have agreed to the new policy. We recommend that you review this policy on a regular basis.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

We take all your complaints seriously and try to provide a resolution as quickly as possible. dhaka8 is firmly committed to protecting user privacy and we are always here for you.