These terms and conditions ("Terms") apply to the dhaka8 platform and all its related services. By visiting the dhaka8 website, creating an account or using any service, you are considered to have automatically agreed to these Terms. If you do not agree with the Terms, please refrain from using the platform.
1 General Terms
dhaka8 is an online gaming and entertainment platform that provides live casino, sports betting and slot game services for players in Bangladesh. These terms and conditions form the core basis on which the platform operates.
- Access to and use of the platform is voluntary and for personal entertainment purposes.
- By using dhaka8's services, you confirm that you are complying with all applicable local laws.
- These Terms are written in Bengali and apply to players in Bangladesh.
- dhaka8 reserves the right to change or amend these Terms at any time.
- We provide round-the-clock technical support to ensure continuity of service.
2 Account Registration
To open an account on dhaka8, you must provide accurate and complete information. We reserve the right to cancel an account if false or incomplete information is provided.
Registration Requirements
- Each person may create only one account.
- The name, address and mobile number provided at the time of account creation must be accurate.
- Keeping your login credentials (username and password) secure is entirely your responsibility.
- Operating an account in the name of a third party is prohibited.
- If your account security is compromised, you must notify our support team immediately.
Identity Verification
dhaka8 may request identity verification documents at any time for account verification and financial transaction processing. This process is part of user protection and KYC policy.
3 Age Restrictions
dhaka8 strictly follows an age verification policy. The platform is for users aged 21 and above only.
- Declaring your age at the time of account registration is mandatory.
- A national identity card or birth certificate may be requested at any time as proof of age.
- Accounts used by minors will be cancelled and all transactions will be reversed.
4 Bonuses and Promotions
Bonus and promotional offers on dhaka8 are provided on the basis of specific conditions. Please read the relevant terms carefully before accepting any bonus.
Welcome Bonus
New users will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. Example: deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000.
General Bonus Rules
- The same bonus cannot be claimed more than once on a single account.
- Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
- dhaka8 reserves the right to change, suspend or cancel bonus offers at any time.
- If bonus abuse is suspected, the account may be brought under investigation.
- VIP members will enjoy additional cashback and special benefits.
VIP Cashback Program
dhaka8's VIP program has four tiers. The weekly cashback rate for each tier is as follows:
- Bronze: Up to 0.4% weekly cashback
- Silver: Up to 0.8% weekly cashback
- Gold: Up to 1.1% weekly cashback
- Platinum: Up to 1.5% weekly cashback
5 Deposits and Withdrawals
Financial transactions on dhaka8 are fully secure and protected by SSL encryption. We support all popular payment methods in Bangladesh.
Supported Payment Methods
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
Deposit Rules
- Minimum deposit amount: ৳500 (for each method).
- Deposited funds must come from a payment method belonging to the account holder.
- Deposits made through a third party are prohibited.
- Deposit transactions are generally processed instantly.
Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Withdrawals are generally completed within 1 hour.
- Account verification must be completed before a withdrawal can be made.
- The wagering requirement must be met before withdrawing bonus funds.
- In the case of suspicious transactions, withdrawals may be temporarily suspended pending investigation.
6 Gaming Rules
All games on dhaka8 are operated in accordance with fair play principles. Game outcomes are determined through a random number generator (RNG) or via live dealers.
- A fair and equal opportunity is ensured for all players across all games.
- If a connection is lost during a game, the result of any bet placed up to that point will be considered valid.
- If an incorrect result is displayed due to a technical error, it will be corrected in accordance with the technical logs.
- Using multiple accounts while playing games is prohibited.
- Playing games using automated software or bots is strictly prohibited.
7 Prohibited Activities
The following activities are strictly prohibited on the dhaka8 platform, and any violation may result in immediate account cancellation along with relevant action.
- Using the platform for the purpose of money laundering or illegal movement of funds.
- Creating multiple accounts to take advantage of bonuses.
- Colluding with other players or attempting to win through coordinated cheating.
- Exploiting technical errors or vulnerabilities in the platform.
- Attempting to attack the platform through hacking, viruses or malicious software.
- Harassing, threatening or behaving rudely towards other users.
- Providing a false identity or false information.
8 Limitation of Liability
dhaka8 strives to provide its services without interruption, however our liability is limited in the following cases:
- If a game session is cancelled due to an internet outage or device issue.
- If a problem arises due to a technical error on the part of a third-party game provider.
- If service is disrupted during unexpected maintenance or upgrades.
- Losses caused by the user's own device or network issues.
dhaka8 never provides financial compensation for losses incurred through gambling. Gaming should always be considered a form of entertainment.
9 Account Closure
You may voluntarily close your account at any time. In addition, dhaka8 may suspend or close an account in the following circumstances:
- If these terms and conditions are violated.
- If evidence of fraudulent activity is found.
- If you do not cooperate with the identity verification process.
- If an account remains inactive for a long period.
To voluntarily close your account, contact us via 24/7 live chat or email at [email protected]. Please ensure any valid balance is withdrawn before account closure.
10 Privacy and Data Protection
Protecting your personal information is our highest priority. All personal data is stored and transmitted using SSL encryption.
- Your information is never sold or shared with third parties.
- Information is used only to meet legal obligations or to improve our services.
- For more details, please read our Privacy Policy.
11 Dispute Resolution
If a complaint or dispute arises, please contact our support team first. We aim to resolve all complaints quickly and impartially.
Complaints Process
- Contact us via live chat for immediate assistance.
- Send an email complaint to: [email protected].
- Providing the transaction ID or screenshot related to the complaint will help resolve it faster.
- All complaints are recorded and responded to within a set timeframe.
12 Changes to Terms
dhaka8 reserves the right to update these terms and conditions at any time. Users will be notified of any important changes.
- Updated terms and conditions will take effect from the date they are published on the website.
- Continuing to use the platform after any changes will be considered as acceptance of the new terms.
- The latest version of the terms and conditions will always be available on this page.
- An archive of older versions will be kept on our end.
If you have any questions about these terms and conditions, please contact our support team. We are always here for you.